Gender Pay Report 2018

Direct Online Services Limited

Direct Online Services is committed to the principle of equal opportunities and equal treatment for all employees, regardless of sex, race, religion or belief, age, marriage or civil partnership, pregnancy/maternity, sexual orientation, or disability. We have a clear policy of paying employees equally for the same or equivalent work, regardless of their sex (or any other characteristic set out above).

This report has been produced on the period of data covering the snapshot date of 5th April 2018. The company had 274 employees, 213 male and 61 female employees.


  • The mean average pay of men was 2.1% lower than the mean average of women.
  • The median pay gap between men and women was 2.1%.
  • The mean average bonus awarded to men was 3.9% higher than for women.
  • The median gap between bonuses paid to men and women was 34%.
  • Of the employees awarded a bonus, 77% of these are women vs 25% men.
  • Women represent 21% of lower paid jobs and 31% of higher paid jobs. Our gender distribution was 78% men and 22% women.

Hourly fixed pay










Proportion awarded a bonus in year





Pay Quartiles

These charts show the proportion of males and females across Direct Online Services in four equally sized groups, sorted by level of pay.

Female/male split

22% Female

78% Male

Quartile 1 - lowest paid



Quartile 2



Quartile 3



Quartile 4 - highest paid



The vast majority of companies have a gender pay gap, and we are pleased to be able to say that Direct Online Services gap compares favourably with that of other organisations, including those within our industry. The mean gender pay gap for the whole economy (according to the October 2018 Office for National Statistics (ONS) Annual Survey of Hours and Earnings (ASHE) figures) is 17.0%, while in the retail and wholesale sector it is 18.5%. At -2.1%, our mean gender pay gap is, therefore, significantly lower than both that for the whole economy and that for our sector.

Our Continued Commitment

We have achieved this minimal gender pay gap by ensuring that we pay the same regardless of gender for broadly similar work, carrying out pay and benefits audits at regular intervals and evaluating job roles and pay grades as necessary to ensure a fair structure. We are committed to reviewing our gender pay gap reporting regularly and taking the necessary actions to ensure we are proactively maintaining a minimal gender pay gap.

The information in this report is confirmed as accurate by Ben Crouch, Chief Financial Officer, Direct Online Services Limited.