Senior Management Team

Jon Shepherd - Managing Director

Jon Shepherd

Chief Executive Officer

After graduating from Nottingham University studying chemical engineering, Jon went on to become a chartered accountant with PwC gaining his ACA qualification. Since then, Jon played rugby professionally for Rotherham Rugby Club, moving on to work for Cotswold Outdoor as COO. While at Cotswold Outdoor he helped the company to grow turnover from £35m to £115m, as well as launching international websites, re-platforming two bespoke web systems and leading an omnichannel transformation. Jon’s role as CEO at DOS is to spearhead the strategy and growth of the business and oversee the continued development of Worktop Express®. During his first year, Jon delivered a record year in terms of profitability and revenue.

Ben Crouch - Chief Finacial Officer

Ben Crouch

Chief Financial Officer

Ben started his career at PwC in audit and assurance where he worked on a variety of clients in industries such as construction, technology, retail and property alongside gaining his ACCA. He then moved on to Buffery and Co in Henley where he worked as an accountant and tax advisor. Ben rowed at Leander while working in Henley, having previously rowed for England at the Home International Regatta.

As the CFO at DOS, Ben works closely with Jon to set and deliver the strategy of DOS, while taking responsibility for the finance team and associated monthly and annual financial reporting.

Andrew shakespeare - Head of digital

Andrew shakespeare

Head of digital

Having studied at Oxford University, gaining a Mchem degree, Andrew began work at Tesco as a Senior Analyst, where he worked on delivering a large-scale project. Andrew then joined Finery London as Head of eCommerce and Analytics, where he helped grow eCommerce revenue from zero to £8m within two years of trading.

Joining DOS in January 2018, Andrew is now responsible for the eCommerce and Marketing teams. During his time at DOS, he has driven significant revenue growth at scale through improved marketing spend and implemented a company-wide analytics platform to develop a data-driven culture within the business.

Andrew hibbert - Operations director

Andrew hibbert

Operations director

Andrew attended Leeds University and then began working at Sapa Components as a production controller and worked his way up to MD of the company. In his time at Sapa Components, Andrew led the team that won the SME Manufacturing Excellence Award. Since then, Andrew worked as Operations Director at various companies such as Metalrax Group, Gardiner Bros and then moving to DOS in 2019.

During his time at DOS, Andrew has introduced an operating plan that includes automation and will fulfil capacity until 2023, and introduced immediate efficiencies within the main Gloucester warehouse while improved staff engagement.


JoZef sevcik


Jozef’s career started as a Software Developer for HSBC Czech Republic. He then co-founded a software development firm in Prague which delivered bespoke software systems for a broad range of clients from start-up to enterprises. Highlights include being the lead architect and developer of eCommerce for RHIAG group (€882m revenue in 2015) and developing a real estate trading platform that was later acquired.

Jozef joined DOS in 2017 as the core architect of all bespoke software platforms., starting with the bespoke online worktop tool. The largest project to date has been DOS’ bespoke ERP system, Athena. Jozef has 16 years of commercial software development experience.

Tahnee Miles - head of Buying and merchandising

Tahnee Miles

head of Buying and merchandising

After graduating from The University of West England studying Economics, Tahnee worked within merchandising and supply chain roles at Home Retail Group amongst others - before joining DOS in 2018.

Since joining, Tahnee has improved intake margin dramatically while maintaining sales growth - and has helped to stabilise stock availability. A major SKU rationalisation project has also been completed which helped to tighten inventory. Tahnee continues to work on de-risking and optimising the supply chain as well as planning for future growth of the company through stock planning and NPD.

Phil Allright - Head of business improvement

Phil Allright

Head of business improvement

Phil joined DOS in 2011. During his tenure, Phil initiated and developed the 2Man delivery service from just a single van. As well as supporting the introduction of regional depots, Phil designed the overnight trucking requirements to support the initial launch of next-day delivery across the UK.

Phil project managed the launch of DOS’ custom ERP system - Athena,- released to the Company in Spring 2019 without any business interruption.

A Prince2 Qualified Project Manager, Phil helped to implement the routing and transport management software, several warehouse moves and finally supporting the introduction of WMS software into the business.

Stuart hancy - Logistics Director

Stuart hancy

Head Of Logistics

Beginning his career at Nightfreight (now DX), Stuart worked as a shift manager where he managed the warehouse and fleet. In 2012, Stuart joined DOS to assist with growing the fleet of 8 vans to current day level of 50 vehicles a day on the road.

Since then, he has been heavily involved in the redesigning of the warehouse to make the area more productive and still works closely with the operations team to help drive performance and future growth in the area. Stuart manages the £4.5 million annual transport budget and is key to ensuring the market-leading 98% OTIF.